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How to set up Apple Pay for ticket sales
How to set up Apple Pay for ticket sales

If you use Stripe, you can accept Apple Pay in your Box office.

Jonny White avatar
Written by Jonny White
Updated over a week ago

Apple Pay allows your ticket buyers with Apple Pay-enabled devices to check out in an instant, using their fingerprint or Face ID instead of entering their card details.

A screenshot of an order for £20.00 with the option to pay via Apple Pay.

How to set up Apple Pay

  • Make sure you have a Stripe account set up that is connected to Ticket Tailor. Click here to learn how to do that.

  • Go to 'Box office settings' and navigate to 'Payment systems'.

  • Click on your Stripe account and a popup should appear.

  • Tick the box that says 'Enable Apple Pay ...' and click 'Save payment system'. 

    A screenshot of the box which says 'enable apple pay' as described in step 3.
  • That's it! Apple Pay is now available for your ticket buyers.


Extra steps if you're using a custom domain

If you're using a custom domain, there are some extra steps for Apple Pay to make sure it works for Safari browsers.

  • Log in to your Stripe dashboard.

  • Select the cog icon top right corner.

  • Select 'Payment methods'.

  • Click on 'Edit settings' under 'Your account'.

  • Find 'Apple Pay' in the list and click on it.

  • Click on 'Configure'.

  • Click on 'Add new domain'.

  • Enter your custom domain and click 'add'.

Extra steps if you're using the widget with a custom domain

  • If you're using the widget as well as a custom domain, follow the steps above

  • Then, in Stripe, click on 'Add new domain'.

  • Add the domain you're loading the widget from.

  • You'll be prompted to verify the domain, which involves downloading a file from Stripe and uploading a file to the same domain on your website.


💡 Things to note

  • Apple Pay is only visible in Apple browsers (Safari) and on iPhones. It won't appear for buyers using another browser, like Google Chrome.

  • If you use Square or PayPal as your payment processor, Apple Pay isn't supported.

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