Ticket Tailor

Head to 'Orders' to filter your order data, and then choose 'Actions' and 'Export'.

How to export your order information

Use a broadcast to send your imported tickets.

How to send an imported ticket

Steps to issue comp, PR, press or VIP tickets.

How can I issue complimentary tickets?

Just click 'Add new order' from the 'Orders' section of your dashboard.

How to add an order manually

Resend a ticket, gift voucher or membership that was ordered from your box office.

How to resend a ticket

Quick steps to book tickets on behalf of an existing ticket buyer.

How can I create an order for an existing ticket buyer?

If a ticket buyer has booked for the wrong date, you can easily move their order to another date or time in your event series.

How to reschedule an order to another occurrence in a recurring event series

Locate the customer order, and click 'Print order confirmation'.

How to print a ticket

Open the order from the 'Orders' tab, and click 'Confirm payment received'.

How can I mark a 'Pending' payment as complete?

How to view your ticket sales by date or time-slot.

How can I view my ticket sales for my recurring events?

Head to 'Orders' > 'Order status' > 'Incomplete orders'.

How to access the details of customers who didn't complete their orders

Change the name, email or other customer details from 'Orders' > 'Edit order'.

How can I edit an order?

Delete your event, or get in touch with customer support, and we'll help!

How can I delete ticket buyer data?

Head to 'Orders' and open the order to see delivery details.

How to check if an order confirmation email was delivered

Jonny White

Rhio

Siobhan

Editing orders, exporting info and resending tickets

Managing Orders

Create a custom design with text, images, and links

Sell tickets online

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Status page

Sell tickets online with Ticket Tailor

Pricing

Manage events

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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