When a ticket buyer completes a purchase, you may want them to be redirected back to your website.
How to set up a redirect
When adding or editing an event, click the Advanced settings dropdown at the bottom of the Edit event and tickets form.
Check the box that says Redirect order confirmation page.
A text box labelled Redirect to URL will appear. Enter the URL you'd like your customers to be redirected to.
Click Save.
That's it! Now your customers will be redirected when they make a successful purchase.
If the standard redirect is blocked by browser security settings, the confirmation page will open in a new tab instead.
How to transfer data when you redirect
💡 The following is slightly technical. If you'd like to use this data but it's not clear how, you'll need to consult with your web developer.
We send some useful data about the order along with the redirect to make it easy for you to track sales.
You can expect to see the following parameters in the URL when a ticket buyer has been redirected to your site:
tt_order_id
tt_order_value
tt_currency
tt_event_id
For example, if you set a redirect URL of https://www.mysite.com/thank-you, then your customers redirect would look something like this: https://www.mysite.com/thank-you?tt_order_id=14928&tt_order_value=36.53&tt_currency=USD&tt_event_id=21442.
Don't worry – If you have some of your own parameters already in the URL, they'll be respected.