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How to deactivate ActiveCampaign

Cancel your integration and cancel your monthly payment from 'Billing'

Written by Rhio

How to deactivate your ActiveCampaign integration

  • Open your Box office Settings and then select Billing from the left-hand menu.

  • There, you’ll see details of any monthly add-ons you’ve activated for your Box office.

  • Next to ActiveCampaign, choose Deactivate to cancel your monthly payment, and to disconnect your Ticket Tailor and ActiveCampaign accounts.


How to remove a specific workflow from your ActiveCampaign integration

  • Go to your Box office Settings, and select Integrations from the left-hand menu.

  • Find the ActiveCampaign integration and choose Configure to open a list of the workflows you’ve already set up.

  • Click the three-dot icon and choose Delete to remove an individual workflow.

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