After you've used the check-in app to manage your event attendance, you can view and export your check-in data.

You can see your real-time data in your check-in app, via your event summary and event reports, and for individual orders.

💡 Learn how to configure the check-in app for quick ticket scanning at your event.

How to view your check-ins in the check-in app

How to view your check-ins from the event summary

Head to Events and select your event to see the Event summary.
You'll see the Checked in total at the top of the screen.
- Checked in counts the number of people currently checked in.
- Attended counts the number of people checked in at least once, including anyone who was later checked out.

To drill down into your check-ins in more detail, head to your event page, and choose Event reports in the left-hand menu.
Select the Check-in report tab to view a filterable report of check-ins over time and by device.

From your Ticket Tailor dashboard, navigate to Events and then select the relevant event.
Use the search bar and filters to locate the relevant order.
You can see in the Checked in column what their current status is.
Click on the order and scroll down to view the check-in history.

Navigate to Orders.
Filter your orders, or select the orders you want to export using the checkboxes.
Click the Actions dropdown and then Export.
Ensure you select the checkbox that exports check-in data (Checked in tickbox under Ticket details in a Line item report).

The app will work and scan tickets without an internet connection. However, it can't sync check-ins between devices or download the latest ticket updates when not connected to the internet.
- This means that, when not connected, the same ticket could be scanned successfully by two different devices, and your ticket counts might be different between apps and your dashboard until your app syncs again.
- We recommend using the app with stable internet access.
You'll only be able to see up to two weeks' worth of past event data in the app to keep it performing well. You can see all historic event data from your Ticket Tailor dashboard.