Skip to main content

How to link your seating chart to an event

Create your event, use a seating chart, and add your seated ticket types.

Written by Rhio

Once you have your seating chart designed, you can add it to an event in your box office to start selling your seated tickets.


How to link your seating chart to your event

  • Open the Events tab in your dashboard, and click Add new event.

  • Add your event details.

  • Scroll down to Tickets, and click the Use seating chart button.

  • Select the relevant seating chart from the dropdown menu.

    • You can choose whether or not you'll allow your ticket buyers to from leaving single seats available.

  • Click Save settings.


How to create a seated ticket type

  • Make sure you've followed the steps above to link your seating chart to your event first.

  • From the Edit event and tickets page, head to the Tickets section.

  • When you click the Add ticket button, you'll see the option to create a Seated ticket type.

  • From here, set up your ticket as normal, making sure you've moved the Type of ticket toggle to Seated.

  • Enter your Ticket name, Price and Quantity.

    • The quantity should be how many seats you want to sell at that price, from that category. Usually, it is the same as the number of seats in that category.

  • Tick which seat category should have this price.

  • Click Add ticket type to save it.

  • You can have multiple ticket types assigned to each seating chart category.

    • For example, I might assign an 'Adult' ticket to my 'Reserved Seating' seats, and then repeat the process to assign a 'Child' ticket to those same seats.

  • Repeat the above steps for each ticket type you want to sell.

  • If you have non-seated tickets available as well, such as standing tickets, you can add general admission ticket types, which will appear under your seating chart.

  • When you've added all of your ticket types, save and publish your event!

Did this answer your question?