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How to redeem Products using the check-in app

How to scan Products bought with event tickets using the check-in app.

Written by Rhio

Allowing your ticket buyers to choose from your event extras (like parking, popcorn or puppy passes) can boost your revenue — not to mention make pre-planning so much easier. Scanning in your Products is a great way to save you even more time at your event, so you can take more time to enjoy it!


How to scan a Product at the redemption point

  • Select ‘Doorlist’ at the bottom of the app.

  • Click the ‘Doorlist options' button at the top of the screen.

  • Use the toggles to filter to show 'Products only'.

    A screenshot of the Ticket Tailor Check-in app, showing the list of doorlist filter options.
  • Click the 'x' to close the menu, and head back to the scanning screen.

  • Scan your Products like you would check-in a ticket.


💡 Things to note

  • Ensure you have selected 'issue a ticket voucher' when creating your Product so that your purchaser gets a QR code to redeem with the Check-in app.

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