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Using the free check-in app

How to set up and scan in tickets on the free check-in app

2 authors14 articles
How to download and invite your team to the Check-in appGetting started with the Ticket Tailor Check-in app
How to log in to the Check-in appSend a magic link to your email, or use your username and password from 'Box office settings' > 'Check-in app users'.
Preparing your check-in app before your eventA guide to preparing your check-in devices.
How to add your check-in team to a new eventGo to 'Box office settings' > 'Check-in app users' to edit your team members' events.
How to check in your attendees with the Check-in app at your eventA comprehensive guide to checking in your ticket buyers with the Ticket Tailor Check-in app.
How to redeem Products using the check-in appHow to scan Products bought with event tickets using the check-in app.
What scanner should I use with the Ticket Tailor Check-in app?A round up of some external scanners, tested by the Ticket Tailor team.
How to select occurrences in the Check-in appWhen checking in attendees to your recurring event, you can add multiple occurrences to your Check-in app to save time on the door.
How to filter and search your Check-in app doorlistMake it quicker and easier to find guests when checking them in.
Can I check in a group all at once?Yes - adjust your Check-in app settings to check in all items in an order at once.
How to stop certain ticket types being scanned on your appUse doorlist filters to restrict which tickets or products your check-in device can scan.
When does my Check-in app sync?Understand when data will update between your Check-in app devices
How to check-in seated ticketsThe Check-in app will list ticket buyers' seat assignments, so you can point them in the right direction.
How to enable Membership search and redemption in the check-in appGive permission for your check-in app users to search and redeem memberships.