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How to change the picture on your event page

Update the image, photo or picture on your event page via 'Edit event and tickets'.

Written by Rhio

Adding custom pictures for your event is a great way to add context to your event for your ticket buyers. You can change the picture for your event by heading to the Events tab, selecting an event, then navigating to Edit event and tickets.

💡 Wondering how to add a logo? Check out this help article.


How to change the picture on your event page

  • Open your event.

  • Click Edit event and tickets from the left-hand menu.

  • Under Choose or upload an image, choose Upload.

    • If you've previously uploaded an image, click Delete image, and you'll have the option to upload a new image.

    • You can upload an image in PNG, JPG, and JPEG formats.

  • When you upload an image, it'll automatically be added as the Header image (the big image at the top of your event page and shared on social media) and Event page image (the square image that will be shared in your box office).

    • If you want two different images, you can replace either by clicking Delete image and uploading a new one.

A screenshot of an image uploaded as a header and thumbnail. The 'Delete image' buttons are emphasised with arrows pointing to them.
  • Your Header image dimensions depend on your current theme style. You can see the recommended size by hovering over the info icon.

  • If you're uploading a separate thumbnail Event page image, it should be 500 x 500 pixels (square).

  • You can use the slider to zoom in and back out of the image if you need to.

GIF showing use of the slider and move tool on the 'Event page image', which can also be used for the 'Header image' separately.
  • We recommend adding Alternative text to make your event image accessible.

Screenshot showing an example of alternative text used for an Event page image when using Ticket Tailor, which is used to make the image accessible.

How to add additional header images

You can add up to 10 additional images that'll appear as slides after your main header image on your event page.

Gif showing the header images as slides within a Ticket Tailor event page.
  • After you've uploaded a Header image, you'll see the Header additional images field appear.

  • Click Add additional images to upload extra images.

Screenshot showing the 'Add additional images' button. It is highlighted for clarity.
  • You can upload up to 10 additional images.

    • Once uploaded, you can click the edit icon to add your Alternative text.

  • These images will appear as slides in the slideshow at the top of your event page, after the main header image.

  • If you remove your main Header image, any additional images you've uploaded will be removed too.

  • Additional images will use the same alternative text as your header image unless you add specific alternative text to each image. We recommend adding unique alternative text to each image.

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