This includes any tax or booking fees you have added to the ticket price when setting up your ticket types.

​This is a revenue figure before any ticketing fees have been taken out – it doesn't show your profit.

To view your Event summary analytics, find your event in the Events section of your dashboard.

Then, click Event summary in the left-hand menu.

The Revenue shown here is the total amount your buyers paid for everything attached to that event, minus any refunds you've paid back to them. As well as ticket sales, that includes add-on products, bundles, donations, Refund Protection, and Text message reminder fees.

It includes any tax, and any booking fees you've added when setting up your ticket types.

If a buyer used a discount code, revenue is counted after the discount.

It doesn't include what Ticket Tailor charges you, or what your payment provider (such as Stripe or PayPal) charges you. It's the money your buyers paid, not the amount that lands in your bank account.

Products sold from your store rather than attached to an event won't appear here. You'll find those in your box office revenue reports.

If you have multi-checkout enabled on your box office, buyers can pay for tickets to several events in one transaction.

This means your transaction fee is charged once per order rather than per event, and therefore isn't included within the revenue figure you see on your event summary page.

Both are still included in your box office revenue reports, which you can access by heading to Orders, then Sales reports.

The above applies to every order once multi-checkout is switched on, including orders for a single event.

Refunding an order will automatically deduct the amount you've refunded from the revenue shown on your dashboard.

Cancelling a ticket and issuing a refund as Credit via voucher for your future events won't subtract the order amount from the revenue total, as you still have the money in your account.

Cancelling an order without issuing a refund does not change the revenue amount.

Voiding a ticket does not change the revenue amount.

Revenue stays with the original order and the original occurrence. Moving tickets does not move revenue.

The above also applies when you move only part of an order – the revenue stays with the original order and the original event.

Any extra money paid (for example, for a more expensive ticket, or a reschedule fee) is recorded on the new occurrence.

Ticket Tailor works out tax on each line item, then rounds the order total to the nearest penny. If you're manually calculating totals with different rounding, you may notice a difference of a penny or two compared to the figures shown in your dashboard or sent to your payment processor.

If you use our API, the revenue field on an event, occurrence, or event series is the same figure as your Event summary page. Transaction fees, gift vouchers, and voucher codes from multi-checkout orders aren't included there either. To reconcile a full order total, use your sales reports.