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How to set up a waitlist before your event goes on sale

Set up a waitlist and then hide your tickets.

Written by Rhio

To capture your audience before your tickets go on sale, we recommend using a waiting list.


How to collect email addresses before your event tickets go on sale

  • From your Ticket Tailor dashboard, head to Events, then select the relevant event.

  • Set up a waitlist for your event by opening the Edit event and tickets menu in your Event settings.

  • Open the Advanced settings and tick the checkbox marked Activate waitlist.

  • Set each ticket status to Hidden, or use the Hide until a set date and time option. Both are under Advanced settings for each ticket type.

  • Publish your event, and your buyers can to sign up to the waitlist before your tickets go on sale.


💡 Things to note

  • Ticket buyers won't be able to see the waitlist form if your event state is set to Draft.

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