When you're new to Ticket Tailor, getting started is easier than you might think! We'll guide you through the key steps to set up your first event.
💡 Running more than one event? You might want to start by setting up your box office to personalise your brand.
We recommend following these steps in order, to set up your first event with ease. For each step, you can click on the link to explore the things you can do in more detail.
Step 1: Create your event
Create your event from your Box office.
Add a description for your event, and design your event page.
Add your Ticket types, and set up any ticket rules, prices, dependencies or groups.
Add any Products, for example VIP upgrades or merchandise, that you wish to sell alongside tickets.
Save your event! 🙌
If you're running a recurring event, which happens over repeating days or has time-slots, schedule your occurrences and make sure your dates and times are accurate.
Add optional customisation
Edit your checkout form, so you collect the right information you need for your event.
Edit your event confirmation to share the correct ticket and event info with your customers.
Schedule reminders email broadcasts for your customers, before your event goes live.
Customise your self-serve settings so your customers can manage their orders.
Add your payment processor to your Box office, so that you can get paid directly.
Publish your event! 🎉
💡 You may be prompted to add your payment details to your Ticket Tailor account before you can Publish your event. We need this information so that you can pay us our Ticket Tailor fees.
Step 2: Set up revenue-boosting features to increase ticket sales
If you're boosting your revenue by up-selling add-ons, create some products.
You can add a store to sell your products outside of your event too!
Set up ticket bundles (or ticket-and-product-bundles), to offer special pricing for bulk buys.
Set up promotions to encourage sales.
Sell vouchers for your event.
Step 3: Market your event like a pro with your built-in marketing tools
Design the look and feel of your box office page in the design studio.
Embed a Ticket Tailor widget to sell tickets directly from your website (you can add a custom domain for a branded experience).
Track your event page links by setting up referral links.
Integrate with your favourite marketing tools, like Meta and TikTok Pixel, Google Analytics and email marketing tools like MailChimp and Constant Contact.
Optional: Manage your events with your team
Invite as many team members as you need to your box office for free, using Team Access.
💡 Top tip: keep your box office safe and secure with 2FA.