Ticket types enable you to sell different kinds of tickets to your event, setting individual prices and quantities - for example, 'Adult' or 'Child' ticket levels.
Ticket groups can be used as headings to keep your tickets organised.
You can also use Ticket groups to limit capacity over different Ticket types. This allows you to restrict the capacity of your event without having to decide the split between your ticket types ahead of time.
You can also use Ticket groups to set the minimum and maximum allowed per order to limit group sizes.
How to create different ticket types and ticket groups
From the 'Events' section of your dashboard, find your event and choose 'Edit event and tickets' from the side menu.
Under the 'Create ticket types' heading, you’ll see options to 'Add a new ticket type' and 'Add a new ticket group'.
Click the 'Add a new ticket type' button to set the 'Ticket name', 'Quantity' available, and the 'Price' for your ticket type.
Under the advanced settings, you can specify a more detailed 'Description' of the ticket type, add an optional 'Booking fee' (a per-ticket fee on top of the face value of the ticket), and the minimum and maximum tickets an attendee can buy per order.
Examples of 'Ticket types' might include Adult, Child, VIP, Early Bird or any other distinct type you want to sell.
Click the 'Add a new ticket group' button to set a title for your group of tickets, as well an option to set the maximum quantity of tickets that can be sold from that group.
You can also set a 'Minimum allowed per order' and/or 'Maximum allowed per order' to enforce a certain number of tickets to be purchased.
When you’re done setting your group up, click the 'Save ticket group' button.
How to add expandable ticket groups to your checkout
You can choose to collapse and expand ticket groups in the checkout to make it easier to choose tickets if you have a large amount of groups.
Head to your event, then open 'Edit event and tickets'
Open the 'Advanced settings' in the 'Event settings'.
Check the box called \Collapse ticket groups on checkout"'.
💡 Things to note
You can add bundles to a group as long as the group isn't also being used to limit the capacity of tickets per order. It's not possible to add a bundle to a group with 'max quantity'/'min per order'/'max per order' limits.