Ticket Tailor

From your Ticket Tailor dashboard, open 'Events', select your event, head to 'Edit event and tickets', then 'Ticket types'.

How do I edit ticket types?

Ticket types and Groups help you to keep your tickets organised.

How to manage Ticket types and Groups

Adding a booking fee can cover your costs.

How to sell tickets for free by offsetting your fees

Yes, under 'Advanced settings' when setting up ticket types.

Can I hide tickets for my event?

Yes, from 'Issued tickets' > 'Import tickets'.

Can I import tickets in bulk?

You can lock certain ticket types behind an access code or secret link from your 'advanced ticket settings'.

How to reveal tickets with a code

Add a ticket group to set a minimum and/or maximum allowed per order.

How do I limit the number of tickets purchased per order?

Set up ticket types which only your Ticket Tailor teammates can book

How to add 'admin only' visible tickets

Add a ticket quantity counter to your event page so ticket buyers can see what's left.

How to show ticket buyers how many tickets are remaining

Turn this feature on via 'Box office settings' > 'Confirmation emails' > 'Event confirmation emails'.

How do I send tickets as a PDF?

Yes - include conditional content, based on your ticket types, in your event confirmation email.

Can I send event information per ticket type?

Open the event, then click and drag your ticket types.

How can I reorder the ticket list?

Simplify check-in by issuing one ticket for group or bundle orders.

How to issue one group ticket QR code

Use your advanced ticket type settings to restrict tickets so they can only be purchased together with other ticket types.

How can I set up ticket dependencies?

Manage your seating chart from your 'Event summary' page.

How to put seated tickets on hold

Use tiered pricing to help promote early ticket sales.

How to set up tiered ticket pricing

Once a required ticket is no longer available, any dependent tickets will also show as sold out.

Understanding sold-out status for dependent tickets

Jonny White

Rhio

Siobhan

In-depth explanations of the powerful ticket rules to customise your tickets. 

🎟 Ticket rules and features

Create a custom design with text, images, and links

Sell tickets online

All features

Status page

Sell tickets online with Ticket Tailor

Pricing

Manage events

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.