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🎟 Ticket rules and features

In-depth explanations of the powerful ticket rules to customise your tickets.

3 authors17 articles
How do I edit ticket types?From your Ticket Tailor dashboard, open 'Events', select your event, head to 'Edit event and tickets', then 'Ticket types'.
How to manage Ticket types and GroupsTicket types and Groups help you to keep your tickets organised.
How to sell tickets for free by offsetting your feesAdding a booking fee can cover your costs.
Can I hide tickets for my event?Yes, under 'Advanced settings' when setting up ticket types.
Can I import tickets in bulk?Yes, from 'Issued tickets' > 'Import tickets'.
How to reveal tickets with a codeYou can lock certain ticket types behind an access code or secret link from your 'advanced ticket settings'.
How do I limit the number of tickets purchased per order?Add a ticket group to set a minimum and/or maximum allowed per order.
How to add 'admin only' visible ticketsSet up ticket types which only your Ticket Tailor teammates can book
How to show ticket buyers how many tickets are remainingAdd a ticket quantity counter to your event page so ticket buyers can see what's left.
How do I send tickets as a PDF?Turn this feature on via 'Box office settings' > 'Confirmation emails' > 'Event confirmation emails'.
Can I send event information per ticket type?Yes - include conditional content, based on your ticket types, in your event confirmation email.
How can I reorder the ticket list?Open the event, then click and drag your ticket types.
How to issue one group ticket QR codeSimplify check-in by issuing one ticket for group or bundle orders.
How can I set up ticket dependencies?Use your advanced ticket type settings to restrict tickets so they can only be purchased together with other ticket types.
How to put seated tickets on holdManage your seating chart from your 'Event summary' page.
How to set up tiered ticket pricingUse tiered pricing to help promote early ticket sales.
Understanding sold-out status for dependent ticketsOnce a required ticket is no longer available, any dependent tickets will also show as sold out.