🎟 Ticket rules and features
In-depth explanations of the powerful ticket rules to customise your tickets.
By Rhio and 2 others3 authors17 articles
- How do I edit ticket types?From your Ticket Tailor dashboard, open 'Events', select your event, head to 'Edit event and tickets', then 'Ticket types'.
- How to manage Ticket types and GroupsTicket types and Groups help you to keep your tickets organised.
- How to sell tickets for free by offsetting your feesAdding a booking fee can cover your costs.
- Can I hide tickets for my event?Yes, under 'Advanced settings' when setting up ticket types.
- Can I import tickets in bulk?Yes, from 'Issued tickets' > 'Import tickets'.
- How to reveal tickets with a codeYou can lock certain ticket types behind an access code or secret link from your 'advanced ticket settings'.
- How do I limit the number of tickets purchased per order?Add a ticket group to set a minimum and/or maximum allowed per order.
- How to add 'admin only' visible ticketsSet up ticket types which only your Ticket Tailor teammates can book
- How to show ticket buyers how many tickets are remainingAdd a ticket quantity counter to your event page so ticket buyers can see what's left.
- How do I send tickets as a PDF?Turn this feature on via your box office 'Settings' → 'Email templates' → 'Event confirmation email'.
- Can I send event information per ticket type?Yes - include conditional content, based on your ticket types, in your event confirmation email.
- How can I reorder the ticket list?Open the event, then click and drag your ticket types.
- How to issue one group ticket QR codeSimplify check-in by issuing one ticket for group or bundle orders.
- How can I set up ticket dependencies?Use your advanced ticket type settings to restrict tickets so they can only be purchased together with other ticket types.
- How to put seated tickets on holdManage your seating chart from your 'Event summary' page.
- How to set up tiered ticket pricingUse tiered pricing to help promote early ticket sales.
- Understanding sold-out status for dependent ticketsOnce a required ticket is no longer available, any dependent tickets will also show as sold out.