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How do I send tickets as a PDF?

Turn this feature on via your box office 'Settings' → 'Email templates' → 'Event confirmation email'.

Written by Jonny White

It can be useful to send tickets out as a PDF to make it easier for ticket buyers to print, share and download tickets to their phone.


How to add PDF tickets to your event confirmation emails

  • From your Ticket Tailor dashboard, head to your box office Settings.

  • Click on Email templates from the left-hand menu.

  • Under the Standard tab, you'll see a section for the Event confirmation email. Click the Edit button.

  • Tick the box at the bottom that says Attach ticket vouchers as a PDF and then click Save.

  • Your ticket buyers will now receive a PDF attached to their event confirmation email.


💡 Things to note

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