When you're running loads of successful events, you might want to sell more than just tickets. Why? To create unmissable experiences and boost revenue. You can use Products to upsell merch or extra products alongside your tickets. So whether it’s pre-show programmes, interval ice creams, or a festival T-shirt that everybody wants, you can offer the ideal options for your attendees with ease.
How to add Products
Click the 'Products' tab in the purple menu bar.
Click the 'Add new Products' button.
Add a name for your product e.g. 'T-shirt'.
Set the price for your product.
If you want to add a booking fee per product, select the checkbox that says 'add booking fee'.
Enter the details about your Products.
Ensure that the quantity equals the total amount of Products to sell.
Products can only be sold in the same currency as your events. If you're selling tickets in multiple currencies, you may need to recreate the same product with each different currency. Read more here: How do I change my event currency?
Under the 'Fulfilment' dropdown, you have a few options:
'Issue a QR code for collection' - choose this option if you're upselling a product with an event, and you'd like to scan a QR code in exchange for the product.
'Issue a membership' - choose this option to sell a membership type.
'Other' - choose this option and use the 'Description' box to explain other ways people can redeem this product, e.g. 'Pre-ordered drinks will be available next to the bar during the interval'.
Select which events you'd like to assign this product to, and if you'd like to sell this product in your Store.
Click 'Create Products', and your product will now be available for your ticket buyers to purchase.
💡 Things to note
Products you create can be available for any event you are running in your Ticket Tailor box office. You can choose to sell them for all, some or just one event.
For example, if you are running a series of different calligraphy workshops and have 50 calligraphy sets to sell in your storeroom, you will enter 50. Ticket buyers for any of the events you select to sell this Product will be able to buy your calligraphy sets until you have sold 50 in total.
Every Product sold costs one credit or your normal Pay as you go price. If your Products are free, so are we.
For example, if a customer buys 2 tickets and 2 paid Products, you will be charged 4 credits.
Looking to sell Memberships or Season passes? Head here.