This quick overview will show you how to create a new event so that you can start selling tickets with Ticket Tailor.
How to create an event
From the Events section of your dashboard, choose Add new event.
Give your event a name.
Select the start and end dates and times using the drop-down calendars.
If your event repeats over multiple dates or times, tick This is a recurring event.
Choose the relevant timezone.
Enter the venue name and address.
If your event is online, tick the This is an online event box below instead, and select the relevant Platform.
Under the Event page heading you can add a description for your event. The description can be formatted using the buttons provided.
Upload an event image using the upload button. The image can be in JPG, PNG, or GIF format. The recommended size is 2048 x 652 pixels to suit your header image.
You can upload a separate Event page image or Header image after the initial upload.
You can choose a custom call to action for the button your customers will press to buy tickets.
Optionally, you can choose further customisation settings like editing global colours, layouts and themes, or removing our branding, by adding white label and adding your custom domain.
Under the Tickets and items heading, click the Add ticket type button to create the first ticket type you want to sell.
💡 For more information on managing ticket types, please see the help article How to manage Ticket types and Groups.
If you wish to add upsells to your event like merchandise, gift vouchers or upgrades, select Add product.
💡 For more information on adding products, please see the help article How to sell Products.
Choose whether you'd like to allow customers to make a donation.
Under the Event settings heading, you can set the currency for your event and choose your payment method.
To manage the payment methods available, go to Box office settings, then click Payment systems.
If you wish to activate refund protection, or set up a custom domain, you can set that up from here, too.
When you're done, click the Save event button.
Expanding the Advanced settings shows you more options for your event page.
From the Event summary page, you can click Preview event page to see what your draft event will look like to your attendees.
When you're ready to start selling, use the grey drop-down menu at the top of the Event summary page to switch your event from Draft to Published.
Your event is now live and ready to sell tickets! 🙌
👉 Next: Learn how to get paid for your tickets.
💡 Things to note
Before you can get paid for your tickets, you'll need to set up a payment processor. For more help with this, please see the below help articles.
We recommend that you Save your event regularly, so that you don't lose any event creation progress.
All new events require approval before they go live. This process usually takes a short time, and we'll notify you once your event is approved and ready for ticket sales.