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How to Use Square for payment processing
How to Use Square for payment processing

This tutorial will show you how to connect your Square account for use with Ticket Tailor.

Rhio avatar
Written by Rhio
Updated over a week ago

Why do I need Square?

In order to take payments from your attendees, you’ll need to be set up with a payment processor.

Ticket Tailor allows you to use either Square, Stripe or PayPal, and all platforms allow buyers to pay with credit and debit cards.

How to connect Square to your box office

  1. From the 'Box office settings' section of your dashboard, choose 'Payment systems' from the side menu.

    1. πŸ’‘ If you can't see Square, click the button marked 'More options including PayPal, Square and offline payments'.

  2. Select the button marked 'Connect a Square account'.

  3. You'll be taken to a Square page to connect your account to 'Zimma Ltd', this is our company which Ticket Tailor trades under.

  4. You'll then be asked to connect your account.

    1. πŸ’‘ Once your accounts are connected, the location for your Square payments taken via Ticket Tailor will be set to your default Square location. You can edit this in your Square account but the currency of your tickets must match the location you set.

  5. Once you have connected your account, you'll be directed back to Ticket Tailor.

  6. You'll then be presented with a pop-up to choose whether you want to use Square for all new events, and/or existing ones.

How to change existing events from Stripe/PayPal to Square:

πŸ’‘ If you want to use Square as your main payment processor, for existing events, you'll also need to:

  • Head to your live event.

  • Change the status to 'Draft'.

  • Select 'Edit event and tickets'.

  • Scroll down to the box called 'Event settings'.

  • Uncheck Stripe, PayPal or Offline payment methods, and make sure Square is checked.

  • Click save.

  • Publish your event!

πŸ’‘ Please note: Your Square location must match your event currency for this payment option to be shown to your customers.

❓ Your Ticket Tailor fees will be charged to your saved card.

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