Ticket bundles allow you to combine available tickets and/or products together in order to offer special pricing, e.g. selling an adult and child ticket together for a discounted ‘family’ ticket price, or a ticket to an event that includes food or drink options.
How to set up a ticket bundle
Go to your event and choose ‘Edit event and tickets’.
Create any ticket types you wish to include in your ticket bundle.
Click the ‘Add a new bundle’ button.
Fill in the customer-facing details for your bundle.
Bundle name: We recommend using a simple name, such as ‘Family pass’ or ‘Group of 10’.
Bundle price: The total amount the ticket buyer will pay for all of the tickets in the bundle.
Description: A description of what the bundle includes, or any other information that'll help your ticket buyer understand what the bundle price includes.
Choose which of your ticket types to include in the bundle.
If you want to set a booking fee or a minimum and maximum order for your bundles, expand the advanced settings.
In the advanced settings, you can choose whether you want to issue one ticket for your bundle, or all tickets individually. For example, my 'family ticket' could either be 4 individual tickets or just one QR code, depending on what works best for your event check-in.
Click the ‘Save bundle’ button and you’re done! The ticket bundle will show on your event checkout.
💡 Things to note
A bundle is only available if the tickets within it are also available. As an example, if the ‘Adult’ tickets are sold out, the bundle will show as sold out as well.
Marking a ticket type as 'hidden' will not stop it from being sold as part of a bundle.
This feature allows you to create hidden ticket types that can only be purchased as part of a bundle.
If a ticket type in a bundle is marked as 'display as sold out' or 'display as unavailable', the bundle will also appear 'sold out' or 'unavailable'.
In reports, the bundle item will appear as the 'revenue'. The included ticket will appear in the report with a value of 0 (as they've been paid for by the bundle).
You can't apply discount codes to bundles.
You can override bundle pricing.
In your Orders, you can tell a ticket was purchased as part of a bundle as the bundle name will appear next to it.