How to create discount codes

This tutorial will show you how to create and track discount codes that can be used against any of your events.

Jonny White avatar
Written by Jonny White
Updated over a week ago

Discount codes are a great way to generate sales or reward certain groups of potential attendees.

1. From the 'Promote' section of your dashboard, choose 'Discount codes' from the side menu.

2. Click the button marked 'Create discount code'.

3. In the pop-up window, give your discount a Name (for your reference), and a Discount code (for your attendees to use at checkout).

  • You can set your discount code as a fixed amount off the face value of your ticket, or as a percentage.

  • In the Face value discount and Booking fee discount boxes, you can choose to take money off either the ticket cost, the booking fee (should you have created one), or both

  • Optionally, if you want your discount code to become invalid at a set date and time, select the check box which says 'Expire at a set date and time'. Then enter the date and time at which you don't want your discount code to be used by ticket buyers.

  • Optionally, if you want to limit the redemptions of your discount code, select the check box and type the number of redemptions you would like.

4. When you’re done, click 'Save discount code'.

5. You'll then be able to assign the code to the ticket types you wish to apply it to:

Things to note:

  • You can edit and/or delete your code at any time if you want it to become invalid.

  • Tickets issued with a 100% discount code applied are considered 'free tickets' and will not incur a service fee.

  • Only one discount code will be accepted per order.

Did this answer your question?