Discount codes are a great way to generate sales or reward certain groups of potential attendees.
💡 Looking for how to create a member’s discount? Head here.
Creating discount codes
From the 'Promote' section of your dashboard, choose 'Discount codes' from the side menu.
Click the 'Create discount code' button.
In the pop-up window, give your discount a 'Name' (for your reference).
Under the heading 'How to activate this discount?' the option 'by entering a code' should already be selected — keep this selected.
Add a 'Discount code' (for your attendees to use at checkout).
Under the heading 'How to discount' choose the type of discount you want to give.
You can set your discount code as a fixed amount or as a percentage discount.
In the 'Face value discount' and 'Booking fee discount' boxes, you can choose to take money off either the ticket cost, the booking fee (should you have created one), or both.
Click 'Save'.
If you want your discount code to become invalid at a set date and time, select the check box which says 'Expire at a set date and time'. Then, enter the date and time at which you don't want your discount code to be used by ticket buyers.
If you want to limit the redemptions of your discount code, select the check box and enter the number of redemptions you'd like.
After saving, you can assign the code to the ticket types or products using the checkboxes.
💡 Things to note
You can edit and/or delete your code at any time to invalidate it.
Tickets issued with a 100% discount code applied are considered 'free tickets' and will not incur a service fee.
Only one discount code will be accepted per order.
Redemptions for a discount code are tracked based the number of times a code has been added to a basket, not just once the code is used and the order is complete.