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Where can I find settings in Ticket Tailor?

How to navigate Ticket Tailor, and a quick explanation of where to find popular Ticket Tailor settings and features.

Written by Rhio

If you're looking for a handy ticketing feature to help manage your events and organise your online ticket sales, but you can't quite remember where you set it up, the following links may help:

  • Overview: app.tickettailor.com/dashboard - the landing page after login. A snapshot of upcoming events, sales, and a getting-started checklist for new accounts.

  • Events: app.tickettailor.com/event - the list of all your events (upcoming, past), and where you create new events, and manage existing ones.

  • Orders: app.tickettailor.com/orders - the full list of ticket orders placed through your box office, with search and filtering. You can also come here to manage your orders (refunding, cancelling, transferring etc) and to view revenue reports.

  • Promote: app.tickettailor.com/links-and-referrals - tools for promoting your events, like setting up promo codes, selling gift vouchers, finding shareable booking links, buttons, and referral/affiliate links.

  • Products: app.tickettailor.com/products/manage - sell and manage add-on products (merchandise, extras) sold alongside tickets, plus related sales data.

  • Memberships: app.tickettailor.com/memberships/manage - sell and manage membership types/plans you offer, separate from one-off event tickets.

  • Box office settings: app.tickettailor.com/box-office/settings - your billing and payment settings live here, plus all the handy configuration for how your box office looks, operates, and is set up. This is great if you're running lots of events. This area expands into sub-tabs (design, contact preferences, order confirmation, tax, privacy policy, banned emails, cookie consent, custom domain, etc.) for everything you need to make things truly yours.

  • Payment systems: https://app.tickettailor.com/payment-methods - set up and manage your payments. Choose from Stripe, PayPal, Square or Offline payment methods.

  • Billing: https://app.tickettailor.com/billing - buy credits, apply for discounts, and see your invoices for any Ticket Tailor fees.

  • Account settings: https://app.tickettailor.com/account - manage your login email and password, and set up 2FA.

  • Box office overview: https://app.tickettailor.com/overview - if you haven't logged in in a long time, you might land here. Just click on your Manage box office to see your events and orders.

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