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How do ticket fees work?

Purchase Pre pay credits upfront, or opt for PAYG.

Kalyn avatar
Written by Kalyn
Updated over a month ago

Ticket Tailor fees vary depending on whether you purchase Pre pay credits upfront, or opt for Pay as you sell (PAYG).

  • Our 'Pay as you sell' plan incurs a small fee for every ticket sold.

  • Our 'Pre pay' plan allows you to pay upfront for ticket credits and gives you access to significant discounts compared to 'Pay as you sell'.


How Ticket Tailor fees are collected

PAYG

  • If you're taking payments via Stripe, your PAYG fee will be collected automatically at the point of sale.

  • If you're using PayPal, Square or Offline payments to collect payments, we'll collect payment from your card at the end of your billing cycle.

Pre pay

  • If you pay via the Pre pay option, payment is taken upfront via credit/debit card.

  • You'll have the option to auto-renew monthly, when ticket credits are low (25 tickets or less remaining) or purchase on a one-off basis.

You can see our Pre pay options on the pricing page.


Pay as you sell (PAYG) billing cycles

If you're on the 'Pay as you sell' plan, or your Pre pay ticket credits have run out, then you'll automatically be charged a small fee for each ticket sale.

How PAYG fees are billed:

You'll be charged as soon as you meet one of the below conditions:

  • On a monthly cycle.

  • Every 50 units of chargeable usage (e.g. after 50 ticket sales).

  • 2 days after an event ends, if you don't have any more upcoming events.

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