You can add your custom domain name to your box office to add a bit of professional polish. For example, you could change your site from https://www.tickettailor.com/events/tickettailorexamples to events.tickettailorexamples.com.
💡 Custom domains are a paid feature. Check out our fees.
How to connect your domain name
Enable the feature from your billing page
Head to 'Box office settings' > 'Billing'
Scroll down until you see the box called 'Custom domain name'.
Select 'Learn more' to add it to your monthly billing.
If you're a White label user, custom domains are included, so you don't need to add it on.
Connect your custom domain to your Ticket Tailor account
Select 'Box office settings' and then 'Custom domain' from the left-hand side menu.
a CNAME record will be generated.
Log in to your Domain Name provider (e.g. GoDaddy, Square space, Wix, etc).
Go to DNS Settings (or something similar).
Copy the CNAME record from your Ticket Tailor box office in to your provider.
It may be a few minutes before it's approved, but then you will see the status in Ticket Tailor set to 'Active'.
💡 Things to note
It may take up to 1 hour for your custom domain to activate after completing these steps (it's usually a lot quicker!)
If you don't have a custom domain name, you can use any domain name service provider to set up a custom domain. If you’re looking for suggestions, we recommend GoDaddy. as their admin interface is relatively easy to use.
Unable to connect your custom domain? Don’t worry – connecting domain names isn't always easy. Connecting your domain name to Ticket Tailor is out of our control, so if you need further help, we suggest speaking to a technical person you know or emailing your domain name provider support and sending this help page link.