Running an online event with Ticket Tailor is really easy, and this guide will show you how. We also have a help article that walks you through how to use Zoom with Ticket Tailor.
Step 1: Set up your online event
When creating your event, tick the box that says Online event.
Finish setting up your event as usual, and then Save event.
From the Event summary page, head to Online event links in the left-hand menu.
You should see a new field to add your online event link – this will be sent to your customers in their confirmation email.
Step 2: Update your event confirmation email
When a ticket is bought, Ticket Tailor sends out an event confirmation email, and an order confirmation email.
We have an online version of our event confirmation email template which automatically includes the online event link you added.
Learn more about how this feature works and how you can tailor it to suit your needs.
You might also like to send out an email reminder with the joining instructions just before the event begins, which you can do using our Broadcast feature.
If your event requires a passcode or password for attendees to join, you should include it in the event confirmation email or the broadcast, so they have all the joining details they need.