Stripe FAQs
By Rhio and 1 other2 authors12 articles
- When will I get my Stripe Payout?Check your Stripe account to schedule your payouts.
- How do I set up a Stripe account?If you don't already have a Stripe account, you can sign up by heading to your Box office 'Settings' → 'Payment systems' → 'Enable online payments'.
- How to take payments with Stripe TerminalLink a POS to your box office for integrated in-person or on the door sales.
- How can I see customer data in Stripe?You can find your customer data by logging into your Stripe account and selecting 'Customers' from the side menu.
- How to accept a payment using Stripe TerminalAdd a manual order, and select Stripe Terminal as the payment method.
- Can people pay for tickets using iDEAL or Bancontact?Yes!
- Why did my card get charged fees when I'm using Stripe?Typically, if your order value is low or was created manually.
- Why do we recommend Stripe?Using Stripe as your payment processor can make your online ticket selling experience even easier.
- How can I find my Stripe fees?Export your payment report from Stripe.
- How can my customer delete their card details from Stripe Link?Users can delete their details from Stripe Link directly.
- How to use Stripe for payment processingConnect your Stripe account to your box office to direct all your ticket revenue directly into your Stripe account.
- Why do I need to verify my Stripe account?Understand what to provide to Stripe to make sure payments run smoothly