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Refund Protection

Give your buyers extra piece of mind

3 authors4 articles
How to offer Refund Protection to your customersOffer ticket protection to your buyers, so they can claim a hassle-free refund for unforeseen circumstances like illness or travel issues.
How refund protection billing worksTrack your refund protection sales from 'Billing', then click the 'Refund Protection' tab.
Understanding the one-year eligibility limit for Refund ProtectRefund Protect is only available for events that end within one year in the future.
Are tickets and Refund Protection subject to US sales tax in my state?This article provides a summary of whether you may need to collect sales tax from your customers in your US jurisdiction for ticket revenue and Refund Protection.