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Can I direct my ticket buyers to one occurrence from my website?

Yes, we can provide specific code to embed a link to a specific occurrence date or time in your recurring event.

Written by Rhio

You can use the code below to embed a link to the ticket selection page of a specific occurrence of your event, rather than linking to all dates and times.

<script src="https://cdn.tickettailor.com/js/TTWidget.js"></script> <a href="javascript: //" onclick="TTWidget.loadEventOccurrence('YOURBOXOFFICENAME',111111,'widget');">BUY TICKETS!</a>

If you use a custom domain, copy this version instead:

<script src="https://cdn.tickettailor.com/js/TTWidget.js"></script> <a href="javascript: //" onclick="TTWidget.loadEventOccurrence('YOURBOXOFFICENAME',111111,'widget','tickets.mycustomdomain.com');">BUY TICKETS!</a>

How to edit the code to link to a specific occurrence

  • Using the relevant code above, replace YOURBOXOFFICENAME with the name of your box office (you can see this in the top-right corner of your Ticket Tailor dashboard – don't include spaces).

  • Replace 111111 with the occurrence ID you wish to direct ticket buyers to. To find your occurrence ID:

    • Navigate to your event summary page by heading to Events and selecting the relevant event.

    • Select the occurrence you want from the dropdown.

    • Your URL will now end with .../event/ev_111111 – the occurrence ID is the number after ev_.

Screenshot showing the occurrence ID within a URL, as described above.
  • Make sure you've selected the occurrence first. Before you do, the URL shows es_ followed by a different number – that's the ID for the whole event, and using it will take buyers to the wrong page.

  • If you're using a custom domain, replace tickets.mycustomdomain.com with your custom domain. This is the domain you've set up in Ticket Tailor for your ticket pages, not your main website address.

  • Replace BUY TICKETS! with your call to action, or the wording you'd like on your ticket link.

  • Keep the <script> line – the link won't work without it.

Your new link will open a ticket selection page for the selected occurrence in a pop-out window.

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