When you sell a ticket via Ticket Tailor, your payout goes directly to your payment account (Stripe, Square or Paypal), or to an alternative option if using offline payments.
When selling tickets, you may encounter different types of fees: Ticket Tailor's service fees, plus payment processor fees (charged by Stripe, PayPal, or Square and usually deducted directly from your payouts).
To reconcile your payout, you can export a report from your Orders overview:
Navigate to the Orders tab.
Select your event from the Event or store is dropdown.
Click Actions and choose Export.
Make sure the Payment method column is included to identify where ticket money was sent.
Compare this report with your Stripe, PayPal, Square, or Offline account to understand your revenue, and calculate your fees.
💡 Things to note
Learn more about how to get paid for your tickets.
Don't forget to account for your Paypal, Square or Stripe fees.
If using Stripe, your Ticket Tailor fees may also be deducted before you get your payout.
To view detailed fee information:
Head to your box office Settings.
Go to Billing, then Invoicing, or Chargeable Usage to see Ticket Tailor's specific charges for orders.