Billing FAQs
By Jonny and 1 other2 authors16 articles
- 20% discount for B CorpsApply from your billing page with a link to your B Corp directory for a 20% off lifetime discount.
- How do Pre pay ticket credits work?You can unlock lower fees with Pre pay ticket credits.
- Is there a contract?
- I run a charity/not-for-profit organisation. Do I get a discount?You do! Apply from your billing page.
- How do I delete my account?Head to your 'Account settings' to delete your account.
- How does the free trial work?Your first 5 paid tickets are free to sell on Ticket Tailor.
- Why is my event suspended?Typically, because of outstanding Ticket Tailor payments.
- Where can I find my invoices?You can find your invoices in your box office 'Settings' → 'Billing' → 'Invoicing'.
- Do you have a yearly subscription?No, you only pay a small flat fee for what you use.
- How does Ticket Tailor compare with Eventbrite?
- What discounts do we offer?We offer a 50% charity discount, 20% PTA and B Corp discount and low fees for tickets under £5/$5. Free tickets are free.
- What are the terms for the low price discount?Read the full terms of our low price discount offer.
- How to find your fees per event?Head to your box office 'Settings' → 'Billing' → 'Chargeable usage'.
- Why am I being asked to update my billing state and zip code?To comply with regulations, we might need billing address information from you when you sell tickets online using Ticket Tailor.
- Why can I see sales tax on my invoice?We charge Tax on our fees in certain US states.
- 20% discount for Better Business Network MembersMembers of the Better Business Network can get 20% off Ticket Tailor fees for life