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How can I edit an order?

Change the name, email or other customer details from 'Orders' > 'Edit order'.

Jonny White avatar
Written by Jonny White
Updated over a month ago

It's easy to edit your orders, when you need to change the information people added when they bought their tickets. You can change to the details of an order such as ticket buyer name, email, or other customer information supplied by your buyer.

How to edit order information

  • Click 'Orders' from the main navigation.

  • Search for the order using the tools available. You're able to search by name, email or ticket code.

  • Once you've located the order, click on it to see details of the order pop up.

  • Click the 'Edit order' button and you should see a form where you can make any changes you need.

  • Click 'Save changes' when you're done.


πŸ’‘ Things to note

  • If you need to change which tickets someone's ordered, you can also:

  • Looking to edit an issued Membership or Membership type? Head here.

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