If you need to make a change to the details of an order such as a ticket buyer name, email or some other information supplied when purchasing, simply follow these steps:
Click 'Orders' from the main navigation.
Search for the order using the tools available. You could search by name, email or ticket code.
Once you have located the order, click on it and you should see details of the order pop up.
Click the 'Edit order' button and you should see a form where you can make any changes you need.
Click 'Save changes' when you are done.
💡 If you need to change which tickets someone has ordered you can also:
Cancel and rebook tickets on behalf of your customer
Transfer bookings to a different occurrence on behalf of your customer