Skip to main content
All Collections💳 Payments and Billing Stripe FAQs
How to use Stripe for payment processing
How to use Stripe for payment processing

Connect your Stripe account to your box office to direct all your ticket revenue directly into your Stripe account.

Kalyn avatar
Written by Kalyn
Updated over 3 months ago

To take online payments from your attendees, you’ll need to be set up with a payment processor.

Stripe is our recommended payment processing partner. Money made from ticket sales will be paid directly into your Stripe account and you can easily transfer funds from your Stripe account into your personal bank account.

With Stripe, it's possible to arrange for this to be done automatically on a daily, weekly or monthly basis.

💡 Ticket Tailor allows you to use either Stripe, Square or PayPal, and all platforms allow buyers to pay with credit and debit cards.


How do I add Stripe to my account?

  • From the 'Box office settings' section of your dashboard, choose 'Payment systems' from the side menu.

  • Under the Stripe logo, click the 'Connect a Stripe account' button. You’ll be redirected to the Stripe website. 

    A screenshot of the 'Online payments' section, showing the button to 'Enable online payments'.
  • If you don’t already have a Stripe account, you’ll be asked to create one and to complete a signup form. If you already have an account, you can click 'Sign in' at the top of the screen.

    A screenshot of the Stripe login screenshot describe above.

How do I add Stripe to my event?

  • Once you’ve added your Stripe account to Ticket Tailor, you’ll be able to choose Stripe as a customer payment method when you create or edit any of your events. 

  • To do this, open the event for which you'd like to add Stripe as a payment method.

  • Navigate to 'Edit event and tickets', and scroll to 'Event settings'.

  • Select the 'Stripe' checkbox.


💡 Things to note

Did this answer your question?