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How to use PayPal for payment processing

This help article will show you how to connect your PayPal account to get paid for tickets you sell on Ticket Tailor.

Written by Rhio

To take payments from your attendees, you’ll need to be set up with a payment processor.

Ticket Tailor allows you to use either PayPal, Stripe or Square, and all platforms allow buyers to pay with credit and debit cards. In PayPal’s case, the buyer can also use their existing PayPal balance.


How to connect PayPal to your account

  • From your Ticket Tailor dashboard, head to your Box office Settings, then choose Payment systems from the left-hand menu.

  • Select the button marked More options including Paypal, Square and offline payments.

  • Click the button marked Connect a PayPal account.

    Screenshot showing the 'Paypal' section in 'Payment systems'. There is a 'Connect a PayPal account' button as described above, and it is highlighted for clarity.
  • You'll be taken to a PayPal page to connect your account, and you'll be prompted to log in or create a PayPal account using your email address.

  • We recommend using the same email address which your customers can use to contact you, so they recognise their payments.

    A screenshot of the PayPal form to connect your account.
  • Select if you're using PayPal for personal or business use.

  • Click Agree and Connect to connect your account, and you'll be directed back to Ticket Tailor.

  • Choose whether you want to use PayPal for all new events, and/or existing ones.

  • Once you've made your selection and hit Save, you're ready to get paid for your ticket sales directly into your PayPal account.


💡 Things to note

  • If you haven't published any events yet, but you have an event in draft, we'll automatically assign PayPal as the payment method for that event if you add PayPal as your first payment processor. This means you're ready to start selling tickets as soon as you publish your event.

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