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How to accept a payment using Stripe Terminal
How to accept a payment using Stripe Terminal

Add a manual order, and select Stripe Terminal as the payment method.

Rhio avatar
Written by Rhio
Updated over 3 months ago

Once you've linked your Stripe Terminal to your Ticket Tailor account, you're ready to boost your revenue by selling loads of tickets in person. This help article will show you how to add those orders and sell your tickets.


How to accept payment using Stripe Terminal

  • Head to your 'Orders' page and click 'Add new order' to add a manual order for your customer.

  • Choose the event you’d like to create a new order for, and enter the quantity and ticket types you’d like to add.

  • Complete the checkout form on behalf of your attendees. You can fill out as many or as few of the checkout form fields as you need to, or click 'Skip to payment' if you don't need any ticket buyer details.

  • You should see a list of payment options. To use Stripe Terminal, select your terminal from the dropdown and click 'Choose'.

    A screenshot of the 'Add new order' form, including the option to use Stripe Terminal to take payment.

  • Wait for the terminal to connect, and click the 'Take payment' button in your dashboard.

    A screenshot of the Add new order form, with an arrow pointing to the 'Take £49.00 payment' button to complete payment.
  • Your customer can now pay with their card.


💡 Things to note

  • If you need tickets to be emailed to your customer, don't forget to add their email to the checkout form.

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