💡 This article includes instructions about how to edit occurrences for an existing event. If you haven’t yet, check out how to create a recurring event.
You can update the price and/or quantity of specific occurrences using an ‘Override’. Overrides can be assigned to as many occurrences as you like, including new occurrences you create and will alter the default price, quantities or statuses that you set on the ‘Edit event and tickets' page.
To edit the price and/or capacity of your existing occurrence(s) you need to:
🕦 Watch a 3 min tutorial:
How to create an Override
Open your ‘Event summary’ for your recurring event and then click ‘Occurrences’ in the left-hand menu.
Click on ‘Overrides’ to open the tab where you can configure your ticket override rules.
Click the ‘Add override’ button.
Choose a name for your override. It is helpful to give a descriptive name, e.g. ’Summer half-term pricing’.
You should see your existing ticket types, and/or ticket groups
To change the price of a ticket, type your new price in the box in the ‘Price’ column.
To change the number of tickets available, type your new desired quantity in the box in the ‘Qty’ column per ticket type, or adjust the quantity for the entire group. For any ticket types and groups, you don’t want to change, leave the boxes blank.
You can also change the status of a ticket type using the dropdowns. If you don’t want to change the status select ‘Do not override’.
Click save.
💡You can edit your override at any time by clicking the three dots next to the occurrence, and clicking ‘Edit’.
How to assign your Override to your occurrence
Once you have created your ‘Override’, or new quantity and pricing rules, you need to choose which occurrences of your event will follow the rules in your override.
From your ‘Occurrences’ page, click on the ‘Occurrences’ tab, (where you can manage your event dates and times).
Overrides can be assigned to multiple occurrences, individual occurrences or new occurrences.
From your ‘Occurrences’ tab, you can see which occurrences have an override applied, as the name will appear in the ‘Overrides’ column.
Assign your Override to multiple occurrences
Select the occurrences you want to follow your new pricing rules using the checkboxes.
From the menu that appears at the top of the occurrences list, select 'Actions' and then 'Set override' from the dropdown list.
Use the dropdown to select your override, and click 'Save'.
Assign your Override to an individual occurrence
Click the three-dot menu next to the occurrence you want to override and select ‘Edit’.
Using the dropdown, select the name of the override you wish to apply to that occurrence and click save.
Your existing occurrence will now follow the pricing and quantity rules set up in your override, and not the price and quantity set up for the event series.
Assign your override to new occurrences.
After you have created an override, you will be able to create new occurrences and repeat occurrences that use your override.
💡This is useful when applying overrides to a large number of occurrences e.g. half term dates.
Select the button to 'Add repeating occurrences', or to 'Add single occurrence'. You should see a dropdown at the bottom of the form to apply an override after adding your dates and times.
