Skip to main content

How to print out your doorlist

From your event summary page, click 'Issued tickets' > 'Export doorlist'.

Written by Rhio

A doorlist is an organised list of all of the orders made for an event. It’s an easy way to check attendees into your event and validate their tickets as they arrive. This help article will show you how to create a doorlist for any one of your events.

šŸ’” You can include custom questions from your checkout form in your doorlist export. This is super handy if you would like to see specific information when checking in your attendees.


How to generate your doorlist

  • From the Events section of your dashboard, find your event and choose Issued tickets from the left-hand menu.

  • If your event has multiple occurrences, select the relevant date.

  • Use the filters to choose if you want to export a report for a specific ticket type, issued date range, and use the drop-down to exclude void or valid tickets from your report.

  • Click on the Export doorlist button.

    • If your event is still on sale, you'll see a warning message appear which advises you to take a final doorlist after closing sales.

  • Here, you can choose whether you’d like your doorlist arranged by first name, last name, or the attendee’s ticket code. You can also choose the print size and whether to have your doorlist in a printable PDF version, or as a CSV spreadsheet.

Screenshot showing drop-down fields within the 'Export doorlist' form. There is a dropdown for 'Group list by', 'Sort by', 'Format' and 'Print size'.
  • If you have custom questions in your checkout form, you'll see sections to include them in your export. Select the questions you'd like to include from Attendee questions and Buyer questions.

Screenshot showing example tickboxes for 'Attendee questions' and 'Buyer questions' that you may wish to include when exporting your doorlist.
  • If you've used different forms for this event in the past, you'll also see Other form - Attendee questions and Other form - Buyer questions sections where you can select questions from those forms.

  • Click the Export doorlist button.

  • Your doorlist should download straight away and open in your browser (depending on your browser settings). You can now print your doorlist, email it to other people in your organisation, or save it for later.

An example screenshot of a PDF version of a downloaded doorlist, showing customer names, ticket types, ticket codes, and Order IDs.

šŸ’” Things to note

  • If your event is still on sale when you download your doorlist, the information will change if you sell more tickets. It shouldn't be used as a final doorlist if you intend to keep the event on sale.

  • Your export won't show the status ('Valid' or 'Void') of your tickets. Use the filters described above to filter tickets by validity if you need to.

Did this answer your question?