What is a webhook?

Webhooks are automated messages sent from apps when something happens.

So, you can create a webhook for various things that happen in Ticket Tailor and send all the relevant information to your own application.

For example, you could use webhooks to update your website listings every time an event is created or updated in Ticket Tailor, or you could add contacts to your CRM every time a new order is created.

Webhooks can be fired for the following things:

  • When an order has been created or updated (order.created, order.updated)

  • When an issued ticket has been created or updated (issued_ticket.created or issued_ticket.updated)

  • When an event has been created, updated, or deleted (event.created, event.updated, event.deleted)

When a webhook is fired we include all the related data for that object for your application to use.

How to create a webhook?

  • Click 'Settings' then click 'API' from the left-hand menu.

  • Click the tab that says 'Webhooks'.

  • Click the button 'Create new webhook'.

  • Use the dropdown menus to configure your webhook, add your URL, and click 'Create'.

To learn more, check out our API documentation, or if you have questions or feedback, feel free to reach out to us by email, at api@tickettailor.com.

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