If you're running an online event using Zoom, this help article covers everything you need to know.
How to sell tickets for an online event
Create your event on Ticket Tailor
When creating or editing your event, be sure to mark it as an 'Online event' and select 'Zoom' as the 'Platform'.
This will show ticket buyers that the event is held online via Zoom.
Once you've added the rest of your event details, including your ticket types, save your event.
Back on the 'Event summary' page, you'll see a banner informing you that you need to add a link to the online event. Alternatively, you can click 'Online event link' from the left-hand menu.
On the 'Online event link' page, paste your Zoom event URL into the text field, and click 'Save'.
Now, users will be sent a link to the online event in their order confirmation email.
Create your event on Zoom
Log in to your Zoom account and 'Schedule a Meeting'.
Once you've done that, Zoom will give you a 'Join URL'.
Update your Event confirmation email on Ticket Tailor
When a ticket is bought, Ticket Tailor sends out an order confirmation email.
Our platform will automatically send the 'online event' version of our confirmation email template, which automatically includes the Zoom meeting link you added.
Learn more about how this feature works and how you can tailor it to suit your needs.
You might also like to send out an email reminder with the 'Join URL' just before the event begins, which you can do using our Broadcast feature.
π‘ Things to note
The approach above will work for most events. However, the Meetings feature of Zoom does have some limitations, particularly if you are running a large event.
If you'd prefer to use the Webinar feature of Zoom (available on their paid plans), you'll have better control of who can access your events, and you can automatically add participants to the webinar with our Zapier integration.
The set up is the same as above, except you are creating a 'Webinar' instead of a meeting.
If you use Zapier, you can set up a zap to automatically add ticket buyers from Ticket Tailor as participants of a webinar on Zoom.