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How to run online events using Zoom and Ticket Tailor
How to run online events using Zoom and Ticket Tailor

Our platform makes it easy to automatically share links to your Zoom meeting or webinar.

Jonny White avatar
Written by Jonny White
Updated over 2 months ago

If you're running an online event using Zoom, this help article covers everything you need to know.

How to sell tickets for an online event

Create your event on Ticket Tailor

  • When creating or editing your event, be sure to mark it as an 'Online event' and select 'Zoom' as the 'Platform'.

    A screenshot of the 'Add event info', with an orange arrow highlighting the checkbox ticked for 'This is an online event'.
  • This will show ticket buyers that the event is held online via Zoom.

  • Once you've added the rest of your event details, including your ticket types, save your event.

  • Back on the 'Event summary' page, you'll see a banner informing you that you need to add a link to the online event. Alternatively, you can click 'Online event link' from the left-hand menu.

  • On the 'Online event link' page, paste your Zoom event URL into the text field, and click 'Save'.

  • Now, users will be sent a link to the online event in their order confirmation email.

Create your event on Zoom

  • Log in to your Zoom account and 'Schedule a Meeting'.

    A screenshot of the Zoom interface on the 'Schedule a meeting' page, with details about an example online event.
  • Once you've done that, Zoom will give you a 'Join URL'.

    • Copy this link, as we'll need it later.

      A screenshot of the Zoom interface, with a red circle highlighting the 'Join URL' field where you can copy the event link.

Update your Event confirmation email on Ticket Tailor

  • When a ticket is bought, Ticket Tailor sends out an order confirmation email.

  • Our platform will automatically send the 'online event' version of our confirmation email template, which automatically includes the Zoom meeting link you added.

  • You might also like to send out an email reminder with the 'Join URL' just before the event begins, which you can do using our Broadcast feature.


πŸ’‘ Things to note

  • The approach above will work for most events. However, the Meetings feature of Zoom does have some limitations, particularly if you are running a large event.

  • If you'd prefer to use the Webinar feature of Zoom (available on their paid plans), you'll have better control of who can access your events, and you can automatically add participants to the webinar with our Zapier integration.

    • The set up is the same as above, except you are creating a 'Webinar' instead of a meeting.

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