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Where can I configure sales tax / VAT?
Where can I configure sales tax / VAT?

You can add sales tax for your box office, or for a specific event.

Kalyn avatar
Written by Kalyn
Updated in the last hour

You can easily add sales tax / VAT as an additional charge. This can be set up on all tickets and products sold in your box office, or you can set a custom sales tax per event.


How to set up sales tax for your box office

  • Click 'Box Office Settings' from the main navigation.

  • From the left-hand side click on 'Checkout fees and tax'.

    A screenshot of the 'Checkout fees and tax' section, where you can specify your tax treatment, the amount, and label it for your ticket buyers..
  • Specify whether you want your sales tax to be exclusive, and be charged on top of the ticket prices you set up, or if you want it to be inclusive if your ticket prices already reflect the total price your buyers should pay.

  • Enter the sales tax percentage amount.

  • Enter the label by which you want to describe your sales tax (e.g. in the UK you would put VAT).

  • Click 'Save'. Now, all orders will have sales tax added on during the checkout process.


How to set up sales tax for a specific event

  • Open the event that you want to add a custom sales tax to.

  • Open the 'Edit event and tickets' page.

  • Scroll down to the 'Advanced settings'.

  • Select the checkbox called 'Set custom sales tax fee for this event' and add your tax percentage and label.

    A screenshot of the 'Advanced settings' where you can click 'Set custom sales tax fee for this event', and add the sales tax amount and label.
  • Click 'Save'.


💡 Things to note

  • Sales tax isn't added to donation amounts.

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