If your event has reserved seating, you can build a seating chart directly in Ticket Tailor. Our seating chart builder allows you to design a range of seated events, including standard reserved seats, tables, or even booths.
We recommend reading the information below before you get started building your seating chart. The sections below cover key details like seating fees, the types of seating charts you can build, and core concepts and tools in the designer.
Seating chart fees
Each seat reservation counts as 1 usage.
This means a paid seated ticket costs 2 usage fees — one for the seat reservation and one for the ticket itself.
A free seated ticket would cost 1 usage - for the seat reservation only.
Types of seating charts
Simple
We've found that the overwhelming majority of seated events on Ticket Tailor can be managed with a Simple seating chart.
Generally, this type of seating chart works for events with less than 1,000 seats.
They can include seats, tables, general admission areas, and booths.
Sections and floors
If your event takes place in a large venue like a stadium, concert hall, or theatre, using a 'Sections and floors' seating chart allows you to build a more complex setup that represents multiple sections within it.
If your venue includes multiple floors, this can only be represented by a 'Sections and floors' seating chart. (However, a lot of theatres use a Simple chart and opt for a birds eye view of all floors).
Visually, this type of seating chart gives the option to have a 3D image of your seating chart.
Zones
This type of seating chart is for events outside of a traditional venue (e.g. racetracks) and is most likely not applicable to Ticket Tailor events. Most Event Organisers can ignore this type of layout.
Key seating chart concepts
Seats
A seat is a bookable object that can be occupied by one person.
Seats can be built up into rows, tables, or booths — we cover how to create each type of seat in the video.
Sections
Sections are groups of seats or areas, and are not available in Simple seating charts.
A seating chart with Sections is useful for large venues, or where you need to visually represent a wide range of seating areas within a venue. Usually, this would mean a venue that has more than 1,000 seats.
Seat Categories
Regardless of your seating chart setup (simple, or sections and floors), all of your seats will need to be put into a Category.
A seat's category dictates its colour and associated price.
The price for a category can change per event, but all seats belonging to a category have the same colour and price.
When you add your seating chart to your event, your ticket types will be associated with seat categories. This will set the price for each category of seats, and you can set multiple prices per seat, for example an adult ticket for £25, and a child ticket for £10 in the 'Orchestra' category.
You can apply multiple categories within a section, for example, splitting the front and rear rows.
You can also have multiple ticket types associated with one category once it's been added to an event.
Understanding key seating chart editing tools
Tool | What it does |
Row | For drawing individual rows. |
Multiple Rows | For drawing groups of rows to create a larger area. |
Rows with Segments | For drawing rows with angles. |
Select | To select an individual or group of rows, so that they can be moved, duplicated or modified |
Copy/Paste/Duplicate | To quickly expand your seating chart by duplicating rows or groups of rows. |
Mirror | To flip a row or group or rows horizontally or vertically, to quickly create a balanced seating chart. |
Preview | The eye icon gives you an idea of what the published seating chart will look like, which is especially helpful if you have a complicated seating chart or are tracing off a venue map image. |
That's it! You're ready to get started.
For more detail about how to build a seating chart, check out How to build a simple seating chart.