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How can I report on my product sales?

Written by Rhio

How to report on your product sales

  • From your Ticket Tailor dashboard, head to Products to see a snapshot of your sales.

Screenshot showing the 'Analytics' section of the 'Manage products' page.
  • You can use the dropdown to see a breakdown of your total sales over a specified time period.

  • You can also see the total sales, as well as the limit set, listed next to each product in the Manage products section.

Screenshot showing the 'Manage products' section showing data for each individual product.

How to see a list of all of your product orders

  • Head to the Products page.

  • Click the Sold products button in the left-hand menu.

  • From here, you can see a report of all of your product sales:

    • Date/Time lists when the order was made for the product.

    • Product lists which product was sold.

    • Order ID lists the order number created when this product was sold.

    • Fulfilment will show an issued ticket code if this product was issued with a QR code to be scanned at an event. (Products without a QR code will say N/A).

    • Sold via lists whether the product was upsold with an event or ordered through your store.

💡 You can filter and export your list of sold products to make fulfilment and reporting easier.


How to see specific orders per product

  • From the Products page, click the three-dot menu next to the product for which you would like to see order information.

  • Click on List sold products.

  • All of your orders for that Product will appear in a list. You can search and filter the list if you're looking for something specific.


How to report on your product sales for a specific event or occurrence

  • From the Events page, click on the event you'd like to see product sales for.

    • If you need to, filter your event to the date or time of a specific occurrence.

  • Click on Issued tickets.

  • Your Product will appear in your issued tickets list (you can filter or export this list if you need to!)


How to export a report with product sales information

  • From the Products page, click the Sold products button in the left-hand menu.

    • If you want to, use the filters to select specific items in your sold product list.

  • Click the button called Export to download a CSV containing your sold product information.

💡 You can export a more detailed report, containing Product and Order information from your orders page. How do I export my order information?

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