If your ticket buyers have an iPhone, they might use the Wallet app to keep all of their passes in one convenient place for easy access.
You can enable your tickets to be sent to a customer's Apple Wallet from your Box office Settings, then Integrations.
How to activate Apple Wallet passes for tickets
Go to your Box office Settings, then click on Integrations.
Look for Apple Wallet passes for tickets under the Onsite & attendee experience tab.
Click Configure next to Apple Wallet passes for tickets.
Upload your images:
Header logo – This appears at the top of the wallet pass. Recommended size: 480 x 150 pixels (3.2:1 strip, transparent PNG).
Lock screen notification icon – This shows on lock screen notifications. Recommended size: 512 x 512 pixels (square, transparent PNG).
Choose your colours:
Background colour – The main colour of the pass.
Label colour – The colour for field labels.
Text colour – The colour for field values.
Preview your pass design on the right side of the screen as you make changes.
Click Activate.
A button to add a ticket to an Apple Wallet will appear on the event confirmation email after your customers buy a ticket.
How to deactivate Apple Wallet passes for tickets
If you want to turn off this feature:
Go to Integrations in your dashboard.
Click Configure next to Apple Wallet passes for tickets.
Click Deactivate at the bottom of the page.
Confirm you want to deactivate the feature.
💡 Things to note
The branding you choose will apply to all of the events you have in your box office.