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How to set up your tickets as Apple Wallet passes

Configure your event ticket as an Apple pass from 'Settings' > 'Connect apps'

Rhio avatar
Written by Rhio
Updated over 3 months ago

If your ticket buyers have an iPhone, they might use the Wallet app to keep all of their passes in one convenient place for easy access.

You can enable your tickets to be sent to a customer's Apple Wallet from 'Box office settings' > 'Connect apps'.


How to activate Apple Wallet passes

  • From the 'Connect apps' list, select Apple Wallet.

  • Add your brand logo and colours to the Apple pass version of your tickets.

  • Click 'Save'.

  • A button to add a ticket to an Apple Wallet will appear on the event confirmation email after your customers buy a ticket.

A screenshot of the 'Apple Wallet Passes' editing form showing a preview of your apple pass on the left, and a form on the right asking for your header logo image, lock screen icon image and colours.


πŸ’‘ Things to note

  • The branding you choose will apply to all of the events you have in your box office.

  • The optimal size for your logo is 87px x 87px.
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