Tutorials

Can my ticket buyers add my event to their calendar?

How to send an ‘add to calendar’ link to your attendees.

Written by Rhio
Updated over a week ago

How can I manage my event occurrences?

Once your recurring event has been published, you may need to make some changes to your schedule.

Written by Rhio
Updated over a week ago

How can I assign different online streaming links to a recurring event?

How to send different hosting links to your online event.

Written by Rhio
Updated over a week ago

How can I change my events from the old dropdown to the new recurring events?

How to benefit from the new recurring event features without disrupting the experience for your ticket buyers.

Written by Rhio
Updated over a week ago

How to set up a recurring event

How to add an event with repeating dates or time-slots.

Written by Rhio
Updated over a week ago

How can I add a refund policy to my event?

Learn how to add terms and conditions or a refund policy to your checkout

Written by Emily Coddington
Updated over a week ago

How to Create an Event

Written by Jonny White
Updated over a week ago

How to Manage Ticket Types and Groups

Written by Jonny White
Updated over a week ago

Locked tickets

How to lock ticket types behind an access code or secret link

Written by Jonny White
Updated over a week ago

How to Accept Donations for Your Event

Written by Jonny White
Updated over a week ago

How to Print Out a Doorlist

Written by Jonny White
Updated over a week ago

How to show ticket buyers how many tickets are remaining

Add a ticket quantity counter to your event page so ticket buyers can see what's left.

Written by Jonny White
Updated over a week ago

How to Configure the Tazotix Check-in App

How to Configure the Tazotix Mobile Check-in App

Written by Jonny White
Updated over a week ago

How to set up a waitlist for your event

Written by Jonny White
Updated over a week ago

How to redirect ticket buyers back to your website after buying tickets

Written by Jonny White
Updated over a week ago

How to send email announcements to your ticket buyers

Written by Jonny White
Updated over a week ago

How to cancel an event

What steps you need to take when cancelling an event

Written by Jonny White
Updated over a week ago

How to take payments for your event

The definitive guide to how you take payments for online ticket sales.

Written by Jonny White
Updated over a week ago

How to Use PayPal for payment processing

Written by Jonny White
Updated over a week ago

How to use Stripe for payment processing

Written by Jonny White
Updated over a week ago

How to set up offline payments

How to take payments by bank transfer, cheque or any other offline payment method

Written by Jonny White
Updated over a week ago

How can I manage my ticket sales for my recurring events?

How to view your ticket sales by date or time-slot.

Written by Rhio
Updated over a week ago

How to Add an Order Manually

Written by Jonny White
Updated over a week ago

How to Delete, Cancel, or Refund an Order

Written by Jonny White
Updated over a week ago

How to Print a Ticket

Written by Jonny White
Updated over a week ago

How to Resend a Ticket

Written by Jonny White
Updated over a week ago

How to export your order information

Written by Jonny White
Updated over a week ago

How to access the details of customers who didn't complete their orders

Written by Jonny White
Updated over a week ago

How to Void Individual Tickets on an Order

Written by Jonny White
Updated over a week ago

How to collect attendee names

Written by Jonny White
Updated over a week ago

How do I connect to the Ticket Tailor API?

Advice for developers about how to access the open API.

Written by Rhio
Updated over a week ago

How do I send ticket buyers the link to join my online event?

Learn more about how to send your customers the registration (e.g. Zoom) link to join your event

Written by Emily Coddington
Updated over a week ago

How to customise your box office

Learn how to customize the look and feel of your event and order pages

Written by Jonny White
Updated over a week ago

How to edit your checkout form

Written by Jonny White
Updated over a week ago

How to set up an opt-in checkbox for email marketing consent

Written by Jonny White
Updated over a week ago

How to Edit Your Order Confirmation Email

Written by Jonny White
Updated over a week ago

How to create discount codes

Written by Jonny White
Updated over a week ago

How to embed a box office widget on your website

Written by Jonny White
Updated over a week ago

How to embed buttons and links on your website

Written by Jonny White
Updated over a week ago

How to add a Privacy Policy to your online box office

Written by Jonny White
Updated over a week ago

How to set up Google Analytics tracking

Written by Jonny White
Updated over a week ago

How to find your past invoices

Written by Jonny White
Updated over a week ago

How to update your card details

Written by Jonny White
Updated over a week ago

How to pause or cancel your plan

Written by Jonny White
Updated over a week ago

How to cancel your plan

Written by Jonny White
Updated over a week ago

How can I edit my voucher codes?

How to change an existing voucher code.

Written by Rhio
Updated in the last hour

How can I create voucher codes?

Voucher codes are useful for facilitating gift cards, or vouchers sold through other services such as Groupon.

Written by Rhio
Updated in the last hour

How can I make my recurring events widget shorter?

Manipulate the widget code to change the length of your recurring event widget.

Written by Rhio
Updated over a week ago

How can I create a private event URL?

You may want to alter your Ticket Tailor URL, to keep your event hidden, or to share it with your ticket buyers.

Written by Rhio
Updated over a week ago

How to add third-party integrations using Zapier

Written by Jonny White
Updated over a week ago

How to integrate Mailchimp with Ticket Tailor

Written by Jonny White
Updated over a week ago

How to create referral and affiliate links

Written by Jonny White
Updated over a week ago

How to sell tickets on Facebook

Written by Jonny White
Updated over a week ago

How to set up Facebook Ad pixel tracking

Written by Jonny White
Updated over a week ago

How to Find Your Facebook Pixel ID

Written by Jonny White
Updated over a week ago

How to sell tickets on Squarespace

Written by Jonny White
Updated over a week ago

How to sell tickets on WordPress

Written by Jonny White
Updated over a week ago

How can I apply social distancing rulesets to my seating chart?

Learn how to create social distancing rules for your seating chart.

Written by Rhio
Updated over a week ago

How to create a seating chart

Learn how to get started with building a seating chart for reserved seats or other seating or specialised zone set-ups

Written by Jonny White
Updated over a week ago