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Tutorials
Tutorials
Detailed tutorials for using Ticket Tailor effectively
67 articles in this collection
Written by
Jonny White,
Emily Coddington,
and
Rhio
Getting started with Ticket Tailor
This tutorial will cover the Ticket Tailor basics. We have lots more detailed articles which you can search for in our help centre.
Written by
Rhio
Updated over a week ago
Events
How can I create a webhook?
Use webhooks to automatically update other applications when things happen in Ticket Tailor
Written by
Rhio
Updated today
Can my event time be displayed in the 24-hour clock format?
You can choose if you would like the time on all of your Ticket Tailor events to show in military time, or the 12 hours AM and PM format.
Written by
Rhio
Updated over a week ago
How to copy an event
Learn how to copy a past or existing event.
Written by
Rhio
Updated over a week ago
How to prevent spam ticket bookings with a CAPTCHA
Add a CAPTCHA challenge to your free event to stop bots booking tickets.
Written by
Rhio
Updated over a week ago
Can my ticket buyers add my event to their calendar?
How to send an ‘add to calendar’ link to your attendees.
Written by
Rhio
Updated over a week ago
How can I manage my event occurrences?
Once your recurring event has been published, you may need to make some changes to your schedule.
Written by
Rhio
Updated over a week ago
How can I assign different online streaming links to a recurring event?
How to send different hosting links to your online event.
Written by
Rhio
Updated over a week ago
How can I change my events from the old dropdown to the new recurring events?
How to benefit from the new recurring event features without disrupting the experience for your ticket buyers.
Written by
Rhio
Updated over a week ago
How to set up a multiple day or recurring event with time slots
How to add an event with repeating dates or time slots.
Written by
Rhio
Updated over a week ago
How can I add a refund policy to my event?
Learn how to add terms and conditions or a refund policy to your checkout
Written by
Emily Coddington
Updated over a week ago
How to Create an Event
Written by
Jonny White
Updated over a week ago
How to Manage Ticket Types and Groups
Written by
Jonny White
Updated over a week ago
Locked tickets
How to lock ticket types behind an access code or secret link
Written by
Jonny White
Updated over a week ago
How to Accept Donations for Your Event
Written by
Jonny White
Updated over a week ago
How to Print Out a Doorlist
Written by
Jonny White
Updated over a week ago
How to show ticket buyers how many tickets are remaining
Add a ticket quantity counter to your event page so ticket buyers can see what's left.
Written by
Jonny White
Updated over a week ago
How to set up a waitlist for your event
Written by
Jonny White
Updated over a week ago
How to redirect ticket buyers back to your website after buying tickets
Written by
Jonny White
Updated over a week ago
How to send email announcements to your ticket buyers
Written by
Jonny White
Updated over a week ago
How to cancel an event
What steps you need to take when cancelling an event
Written by
Jonny White
Updated over a week ago
Taking Payments
How to take deposits
Ticket Tailor events can be created to break a payment down into multiple payments, for example, to take a deposit.
Written by
Rhio
Updated over a week ago
How to take payments for your event
The definitive guide to how you take payments for online ticket sales.
Written by
Jonny White
Updated over a week ago
How to Use PayPal for payment processing
Written by
Jonny White
Updated over a week ago
How to use Stripe for payment processing
Written by
Jonny White
Updated over a week ago
How to set up offline payments
How to take payments by bank transfer, cheque or any other offline payment method
Written by
Jonny White
Updated over a week ago
Managing Orders
How can I manage my ticket sales for my recurring events?
How to view your ticket sales by date or time-slot.
Written by
Rhio
Updated over a week ago
How to Add an Order Manually
Written by
Jonny White
Updated over a week ago
How to Delete, Cancel, or Refund an Order
Written by
Jonny White
Updated over a week ago
How to Print a Ticket
Written by
Jonny White
Updated over a week ago
How to Resend a Ticket
Written by
Jonny White
Updated over a week ago
How to export your order information
Written by
Jonny White
Updated over a week ago
How to access the details of customers who didn't complete their orders
Written by
Jonny White
Updated over a week ago
How to void individual tickets on an order
Written by
Jonny White
Updated over a week ago
How to collect attendee names
Written by
Jonny White
Updated over a week ago
Box Office Management
How do I connect to the Ticket Tailor API?
Advice for developers about how to access the open API.
Written by
Rhio
Updated over a week ago
How do I send ticket buyers the link to join my online event?
Learn more about how to send your customers the registration (e.g. Zoom) link to join your event
Written by
Emily Coddington
Updated over a week ago
How to customise your box office
Learn how to customize the look and feel of your event and order pages
Written by
Jonny White
Updated over a week ago
How to edit your checkout form
Written by
Jonny White
Updated over a week ago
How to set up an opt-in checkbox for email marketing consent
Written by
Jonny White
Updated over a week ago
How to Edit Your Order Confirmation Email
Written by
Jonny White
Updated over a week ago
How to create discount codes
Written by
Jonny White
Updated over a week ago
How to embed a box office widget on your website
Written by
Jonny White
Updated over a week ago
How to embed buttons and links on your website
Written by
Jonny White
Updated over a week ago
How to add a Privacy Policy to your online box office
Written by
Jonny White
Updated over a week ago
How to set up Google Analytics tracking
Written by
Jonny White
Updated over a week ago
Billing
How to find your past invoices
Written by
Jonny White
Updated over a week ago
How to update your card details
Written by
Jonny White
Updated over a week ago
How to pause or cancel your plan
Written by
Jonny White
Updated over a week ago
How to cancel your plan
Written by
Jonny White
Updated over a week ago
Promoting Your Events
How to Find Your Facebook Pixel ID
Written by
Rhio
Updated over a week ago
How can I customise the events shown in my widget?
Customise the widget code to choose which events that appear in your widget.
Written by
Rhio
Updated over a week ago
How can I edit my voucher codes?
How to change an existing voucher code.
Written by
Rhio
Updated over a week ago
How can I create voucher codes?
Voucher codes are useful for facilitating gift cards, or vouchers sold through other services such as Groupon.
Written by
Rhio
Updated over a week ago
How can I make my recurring events widget shorter?
Manipulate the widget code to change the length of your recurring event widget.
Written by
Rhio
Updated over a week ago
How can I create a private event URL?
You may want to alter your Ticket Tailor URL, to keep your event hidden, or to share it with your ticket buyers.
Written by
Rhio
Updated over a week ago
How to add third-party integrations using Zapier
Written by
Jonny White
Updated over a week ago
How to integrate Mailchimp with Ticket Tailor
Written by
Jonny White
Updated over a week ago
How to create referral and affiliate links
Written by
Jonny White
Updated over a week ago
How to sell tickets on Facebook
Written by
Jonny White
Updated over a week ago
How to set up Facebook Ad pixel tracking
Written by
Jonny White
Updated over a week ago
How to sell tickets on Squarespace
Written by
Jonny White
Updated over a week ago
How to sell tickets on WordPress
Written by
Jonny White
Updated over a week ago
Seating charts
How can I apply social distancing rulesets to my seating chart?
Learn how to create social distancing rules for your seating chart.
Written by
Rhio
Updated over a week ago
How to create a seating chart
Learn how to get started with building a seating chart for reserved seats or other seating or specialised zone set-ups
Written by
Jonny White
Updated over a week ago
Using the check-in app
How to Configure the Tazotix Check-in App
How to Configure the Tazotix Mobile Check-in App
Written by
Jonny White
Updated today
How to see your check-in data
View, download and export your check-in data.
Written by
Rhio
Updated in the last hour