All Collections
📋 Order management
All things orders, refunds and cancellations.
How to cancel an event
How to postpone an event
How to cancel or refund a single order
How to cancel an order and send a voucher
How to move an order to another event in your box office
How to refund one ticket in an order
How to void individual tickets on an order
How can I report on all orders made using a refund to voucher code?
How to cancel and refund orders in bulk
Can I reinstate a cancelled order?
How to export your order information
How to send an imported ticket
How can I issue complimentary tickets?
How to Add an Order Manually
How to Resend a Ticket
How can I create an order for an existing ticket buyer?
How to transfer an order to another occurrence in a recurring event series
How to Print a Ticket
How can I mark a 'Pending' payment as complete?
How can I manage my ticket sales for my recurring events?
How to access the details of customers who didn't complete their orders
How can I edit an order?