Ticket Tailor

A guide on how to set tickets aside for comps or VIPs

How can I put tickets on hold?

You must contact the event organiser, not Ticket Tailor, to request a refund.

Find the revenue for all of your events on your ‘Overview’ page, as well as on your Events summary page for your individual event.

You can export order details from the 'Orders' section in your Box Office.

Reach out to customer support for help with this feature.

You can view customer information and answers to ticket buyer questions you've collected in the check-in app or via an export.

Pre-fill data and pass metadata to your widget if it's hosted on a site where you store customer data.

Add your customer's answer to a checkout form question to your invoices and order confirmation to use peoples details.

How to export a report which shows orders and their seat numbers when using a seating chart

Download your barcodes to add them to physical tickets, or import into alternative check-in devices.

Go to your 'basic settings' to specify who should get notified about a new order.

Block a ticket buyer's email from 'Settings' > 'Banned emails' so they can't buy tickets in your box office.

View specific details for each issued ticket from 'Orders' or 'Issued tickets' in your event.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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