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❓FAQs

Frequently asked questions about using Ticket Tailor

Hello 👋
Event setup FAQs
How can I create a private event URL?
Can Ticket Tailor handle large on-sales?
What do my event summary analytics mean?
How to filter your events in your dashboard
How to check if an Email broadcast was sent to a ticket holder
Can I restore a deleted event?
How can I set up an event with sliding-scale pricing?
Why can't I see the map on my event page?
What is the difference between 'Checked in' and 'Attended' on my event summary?
Can I edit the ticket quantity of one occurrence in a series?
Can I edit the ticket price of an occurrence in a series of recurring events?
Can I sell raffle tickets using Ticket Tailor?
How can I share a draft event?
{Old feature} How to edit your order confirmation email
Can I include a seating plan?
Does Ticket Tailor have an app for attendee check-in?
Can I use other ticket-selling agencies at the same time?
Can I place a test order?
How do I limit the quantity of tickets?
How do I set a capacity limit across multiple tickets?
What is the supplier directory?
Can I customise my ‘Add to calendar’ link?
Can my ticket buyers add my event to their calendar?
How to take deposits
How to add seasonal pricing and/or capacity to your recurring event with Overrides
How to discount products
How to set up a waitlist before your event goes on sale
Can I add a waitlist for all of my time slots in one day?
How do I make my event private?
How can I schedule my event to go live at a future date?
How do I set the time zone for my event?
How to change my event time to a 24-hour clock format
Can you translate my event page?
Can I pick my basket hold time?
How to filter your events
How to change the text on your ticket selection button
Where can I configure sales tax / VAT?
Why use the Ticket Tailor check-in app?
Why can I see a 0 booking fee on my event?
Why does my revenue in my dashboard show a different number?
How to collect attendee names
How to copy an event
How to disconnect your custom domain from your box office
How to redirect ticket buyers back to your website after buying tickets
Troubleshooting your custom domain setup
How can I view past events?
Can I change the picture on my event page?
How fees are displayed for events in USD