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❓FAQs
Frequently asked questions about using Ticket Tailor
What is Tazotix?
Hello 👋
Can I restore a deleted event?
Can Ticket Tailor handle large on-sales?
What is the difference between 'Checked in' and 'Attended' on my event summary?
What do my event summary analytics mean?
How can I set up an event with sliding-scale pricing?
Why can't I see the map on my event page?
Troubleshooting the Tazotix check-in app
Can I edit the ticket quantity of one occurrence in a series?
Can I edit the ticket price of an occurrence in a series of recurring events?
Can I sell raffle tickets using Ticket Tailor?
How can I share a draft event?
Can I include a seating plan?
Does Ticket Tailor have an app for attendee check-in?
Can I use other ticket selling agencies at the same time?
Can I place a test order?
How do I set a limit to the quantity of tickets?
How do I set a capacity limit across multiple tickets?
How to use an alternative payment method with Ticket Tailor
Why are ticket buyers seeing 'account cannot currently make live charges' on checkout?
Why is my widget redirecting?
How can I reconcile my payments with my ticket sales?
Why can't I see my PayPal orders in Ticket Tailor?
How can my attendees make a donation?
How do I get paid for tickets sold?
How to set up Apple Pay for ticket sales
20% discount for B Corps
How do Pre pay ticket credits work?
How much does Ticket Tailor cost?
Is there a contract?
I run a charity/not-for-profit organisation. Do I get a discount?
What are the fees for using seating charts?
How do I delete my account?
How does the free trial work?
Why is my event suspended?
Where can I find my invoices?
Do you have a yearly subscription?