Getting paid and Ticket Tailor billing

Detailed articles explaining Ticket Tailor and event payments.

33 articles in this collection
Written by Jonny White, Lorant, and Rhio

Getting paid for your events

How to take payments for your event

The definitive guide on how you take payments for online ticket sales. Learn how to sell tickets for free by passing charges on to buyers.

Written by Jonny White
Updated over a week ago

How to export an order report for a Gift Aid declaration

It's easy to export the information you need to share with the government about your Gift Aid donors.

Written by Rhio
Updated over a week ago

Link your payment processor to your event to create your checkout

Written by Rhio
Updated over a week ago

Sell tickets for free by offsetting your fees

Written by Rhio
Updated over a week ago

How to pass fees onto your ticket buyers

Learn how to add a booking fee or transaction fee to your tickets, to pass on your ticket fees and sell tickets for free.

Written by Rhio
Updated over a week ago

Get paid for your tickets

Your ticket money is sent instantly to your online payment account (Stripe or PayPal).

Written by Rhio
Updated over a week ago

How to Accept Donations for Your Event

Written by Jonny White
Updated over a week ago

How to accept Gift Aid

Setting up your event ticketing to accept Gift Aid on donations or admission to charity property.

Written by Rhio
Updated over a week ago

Are my payouts secure?

Written by Rhio
Updated over a week ago

Ticket Tailor fees

How will I be charged for using Ticket Tailor?

You only pay for what you use, and if your tickets are free, so are we!

Written by Rhio
Updated over a week ago

Why do I need to add my credit or debit card details to Ticket Tailor?

Written by Rhio
Updated over a week ago

How do ticket fees work?

Written by Jonny White
Updated over a week ago

How can I transfer Pre pay credits between my box offices?

If you have multiple box offices for different events, you can transfer your Pre pay credits between them,

Written by Rhio
Updated over a week ago

How to find your past invoices

Written by Jonny White
Updated over a week ago

How to update your card details

Written by Jonny White
Updated over a week ago

How much do Stripe and PayPal Charge?

When tickets are purchased for your event, Stripe or PayPal will charge a fee to process the transaction.

Written by Lorant
Updated over a week ago

Stripe FAQs

How can I see customer data in Stripe?

Download a 'Balance change from activity' report with custom columns selected

Written by Rhio
Updated over a week ago

How to accept a payment using Stripe Terminal

Add a manual order and select Stripe Terminal as the payment method.

Written by Rhio
Updated this week

How to take payments with Stripe Terminal

Link a POS to your box office for integrated in-person or on the door sales.

Written by Rhio
Updated over a week ago

How to use Stripe for payment processing

Connect your Stripe account to your box office to direct all your ticket revenue directly into your Stripe account.

Written by Jonny White
Updated over a week ago

When will I get my Stripe Payout?

Check your Stripe account to schedule your payouts.

Written by Rhio
Updated over a week ago

Can people pay for tickets using iDeal or Bancontact?

Written by Rhio
Updated over a week ago

Why did my card get charged for PAYG when I'm using Stripe?

Written by Rhio
Updated over a week ago

Why do we recommend Stripe?

Written by Rhio
Updated over a week ago

How do I set up a Stripe account?

Written by Jonny White
Updated over a week ago

PayPal FAQs

How to Use PayPal for payment processing

This tutorial will show you how to connect your PayPal account for use with Ticket Tailor.

Written by Jonny White
Updated over a week ago

How to enable PayPal Pay Later

Enable buy now pay later payments via PayPal to accept deposits and split payments

Written by Rhio
Updated over a week ago

How to accept Venmo payments

Enable Venmo via PayPal for US payPal accounts

Written by Rhio
Updated over a week ago

When will I get my PayPal payout?

Check your PayPal account to schedule your payouts.

Written by Rhio
Updated over a week ago

Why can I see PayPal (legacy)?

How to connect to PayPal.

Written by Rhio
Updated over a week ago

How do I set up a PayPal account?

Written by Jonny White
Updated over a week ago

Offline payment FAQs

How to set up offline payments

How to take payments by bank transfer, cheque or any other offline payment method

Written by Jonny White
Updated over a week ago

What is an Operator Payment?

A quick way to add orders to your own events.

Written by Rhio
Updated over a week ago