Creating your event and tickets

Help articles explaining how to set up an event and start selling tickets online.

Jonny White avatar Emily Coddington avatar Rhio avatar
57 articles in this collection
Written by Jonny White, Emily Coddington, and Rhio
Advanced event settings

Can I have a custom cookie banner on my event page? 🍪

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Written by Rhio
Updated over a week ago

Can I change the picture on my event page?

Update the image, photo or picture on your event page.
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Written by Jonny White
Updated over a week ago

How to collect attendee names

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Written by Jonny White
Updated over a week ago

How to set up a waitlist for your event

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Written by Jonny White
Updated over a week ago

Can I add a waitlist for all of my time slots in one day?

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Written by Rhio
Updated over a week ago

How can I add a refund policy to my event?

Learn how to add terms and conditions or a refund policy to your checkout
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Written by Emily Coddington
Updated over a week ago

How can I schedule my event to go live at a future date?

Learn how to set your events to go live at a certain date
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Written by Emily Coddington
Updated over a week ago

How to take deposits

Ticket Tailor events can be created to break a payment down into multiple payments, for example, to take a deposit.
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Written by Rhio
Updated over a week ago

Can my ticket buyers add my event to their calendar?

How to send an ‘add to calendar’ link to your attendees.
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Written by Rhio
Updated over a week ago

How to copy an event

Learn how to copy a past or existing event.
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Written by Rhio
Updated over a week ago

How can I create a private event URL?

You may want to alter your Ticket Tailor URL, to keep your event hidden, or to share it with your ticket buyers.
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Written by Rhio
Updated over a week ago

How do I make my event private?

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Written by Jonny White
Updated over a week ago
Advanced ticket settings

How do I limit the number of tickets purchased per order?

Add a ticket group to set a minimum and/or maximum allowed per order.
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Written by Rhio
Updated over a week ago

Can I import tickets in bulk?

Yes! You can upload attendee information to your event, if you take orders in person, or market your event on other ticketing platforms.
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Written by Rhio
Updated over a week ago

Can I hide tickets for my event?

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Written by Rhio
Updated over a week ago

How to set up a ticket bundle

Use ticket bundles to sell a combination of ticket types at a specific price, e.g. for selling family tickets.
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Written by Rhio
Updated over a week ago

How to add tickets which are visible to admin only

Set up ticket types which only your Ticket Tailor teammates can book
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Written by Rhio
Updated over a week ago

Locked tickets

How to lock ticket types behind an access code or secret link
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Written by Jonny White
Updated over a week ago

How to prevent spam ticket bookings with a CAPTCHA

Add a CAPTCHA challenge to your event to stop bots from booking tickets.
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Written by Rhio
Updated over a week ago

How to show ticket buyers how many tickets are remaining

Add a ticket quantity counter to your event page so ticket buyers can see what's left.
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Written by Jonny White
Updated over a week ago

How do I send invoices to my ticket buyers?

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Written by Jonny White
Updated over a week ago

How do I send tickets as a PDF?

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Written by Jonny White
Updated over a week ago

How can I reorder the ticket list?

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Written by Jonny White
Updated over a week ago

How do I edit the currency for my event?

Sell tickets in over 20 currencies. From the British Pound to the Thai Baht, the US Dollar to the Danish Krone, we've got you covered.
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Written by Jonny White
Updated over a week ago