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Why can I see a 0 booking fee on my event?
Why can I see a 0 booking fee on my event?

If you have a booking fee set for one ticket, all tickets will show a booking fee.

Rhio avatar
Written by Rhio
Updated over a month ago

When using Ticket Tailor, you can set up a booking fee, for example, if you want to pass on your fees.

Booking fees are set per ticket, so you could have some tickets with a booking fee and some without.

If you have a ticket or product with a booking fee of zero, this is showing because at least one other ticket or product in your event has a booking fee with a value.

For example, your event might have:

  • 1 x in-person ticket for £10.00 and £1.50 booking fee

  • 1 x free online ticket with no booking fee. This will show with a £0.00 booking fee on your checkout page.

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