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How to make your Ticket Tailor events accessible
How to make your Ticket Tailor events accessible

How to make sure the content you add to your events pages is accessible to as many people as possible.

Rhio avatar
Written by Rhio
Updated over a week ago

Ticket Tailor event pages have been designed with accessibility in mind. We want as many people as possible to be able to buy tickets online so that they can enjoy your events.

Basic Ticket Tailor event pages and widgets allow people who use assistive technologies, such as a screen reader or keyboard, to buy tickets.

If you’re customising your events pages, make sure your events are accessible for your ticket buyers.

To make sure your events pages are accessible, you are responsible for adding the accessibility requirements below:

Text

  • Make sure your event description is easy to read and understand.

  • Use simple language and include important event and accessibility details so everyone knows what to expect.

Images

  • Add alt text to your event image, header image and pictures in your event description.

    • Alt text is a brief description of the images you upload so that screen readers can convey this to people with visual impairments. If your image has text, write the text.

  • Upload high-quality, vibrant images that reflect the awesomeness of your event - Just remember to add that all-important alt text!

Colours

  • Make sure there’s enough contrast between your text and background colours When customising your box office in the design studio. This makes it easier for everyone to read, especially those with visual impairments.

  • Choose colours that represent your event’s vibe while keeping accessibility in mind. Think bold, but readable.

  • Avoid using too many bright colours that might be hard on the eyes.

Videos

  • Add captions to your videos if you're adding videos to your event description. This makes them accessible to those who are deaf or hard of hearing. Captions also help people who might be watching in a noisy environment or with the sound off.

  • To make videos fully accessible, add a transcript and audio description to your videos too.

Links

  • Instead of "click here," use descriptive text for your links, like "Learn more about our event." This helps people using screen readers know where the link will take them.


Making your event page accessible helps to create an inclusive experience where everyone feels welcome. Starting with your ticketing page is a great way to enhance your guest experience from the very start.

💡 Learn more about how to create your event page and customise your box office

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