Skip to main content
How to issue one group ticket QR code

Simplify check-in by issuing one ticket for group or bundle orders.

Rhio avatar
Written by Rhio
Updated over 4 months ago

You can simplify your check-in and order confirmations by issuing one QR code for group-bookings.

You can choose whether you want to issue just one ticket for a bundle, or a large booking with lots of orders of the same ticket type. This means quicker scanning at check-in and fewer QR codes for your customers to keep track of.

How to issue a "group" ticket QR code

  • Head to 'edit event and tickets'.

  • Create a ticket type or a bundle.

  • Expand the 'Advanced settings'.

  • Under the heading 'How would you like to issue tickets for this ticket type?' select 'Issue a "group ticket" QR code for all tickets of this type (e.g. 5 tickets of this type = 1 barcode)

How to check in a single QR code group ticket

  • In the check-in app, head to your device settings.

    • From the events page, choose the person icon.

    • Then choose 'Settings'.

  • Toggle on the setting called 'Check in orders as a group'.

  • When you scan the group ticket QR code, you will be able to check in all of the tickets by pressing the button called 'Check in all tickets'.


πŸ’‘ You can't issue a group ticket for multiple ticket types. Each ticket type will have it's own bar code.

Did this answer your question?